Provide your contact center’s manager a 360° view on the operational performance. Data sources commonly used are ACD, IVR, Dialers, CRM, Quality, WFM and others.
Increase efficiencies by deploying service automation. Chatbots are turning to be a key component in the digital transformation of contact centers.
Provide your contact center’s manager a 360° view on the operational performance. Data sources commonly used are ACD, IVR, Dialers, CRM, Quality, WFM and others.
We Add Intelligence to
Service Cloud Voice
Netherlands
290 Weena
3012 NJ Rotterdam
Belgium
9 Klapdorp
2000 Antwerpen
France
13 Rue Auber
75009 Paris
Bulgaria
33 Tsar Osvoboditel Blvd
1504 Sofia
Spain
89-91 Carrer dels Enamorats 08013 Barcelona